Services
Post-accident car services in Tallinn
Passenger cars, SUVs and vans. One place for towing, insurance, bodywork, paint and servicing – in English.
Process
How the insurance claim process works with us
From vehicle inspection to the start of the repair takes 3–4 weeks on average. We keep you informed at every stage.
- 1
Bring the car in for inspection
Same dayBring the damaged car to us at Telliskivi 57D at a time that suits you, Mon–Fri 8:30–17:30. On site we copy your documents, fill in the claim notice (kahjuteade) and send it to the insurer. If the car cannot be driven, our tow truck will collect it.
- 2
Inspection and photos
30–60 minWe photograph and document every bit of damage. If the vehicle is safe to drive, you can keep using it until we call you in for the repair.
- 3
Repair estimate
~2 working daysWe prepare a repair estimate (CABAS) and send it to the insurance company together with the claim file.
- 4
Repair authorization from the insurer
1–2 weeksThe insurer reviews the file and issues a repair authorization letter (garantiikiri). If there is a police investigation, this can take longer.
- 5
Ordering parts
up to 1 weekWe contact you ourselves, agree on the repair date and whether you need a courtesy car (asendusauto), and order the parts.
- 6
Repair
1–5 working daysMinor damage is repaired in 1–3 working days, medium damage within a working week, major damage takes longer. You get a courtesy car for the duration of the repair.
- 7
Quality check and handover
3–4 weeks in totalWe check the finished work, wash and clean the car and call you to pick it up. All work is covered by a 1-year warranty.
Need help with your car? We will find the right solution
Towing 24/7, insurance claims, body and paint work, dent removal, car repair and servicing — all in one place.